Migawka – electronic seasonal public transport card

home You are here: 

To obtain a MIGAWKA (the electronic seasonal public transport card) in Łódź, you can either complete the process online or visit an office in person. The first card is completely free, but it only becomes active once you purchase a long-term ticket to code onto it.

Here is the step-by-step guide to getting your personalized MIGAWKA. [1]

Step 1: Submit the Application

You have two options to apply for a personalized card: [1]

  • Apply Online (Recommended): Fill out the digital form on the official MIGAWKA Application Page. You must upload a recent passport-style digital photo. [1, 2]
  • Apply In Person: Visit a Customer Service Office (BOK) or Passenger Service Point (POK). You can fill out a paper form on-site and provide a physical photo. [, 2]

Step 2: Choose Your Pickup Location

When filling out the application, select which office you want to collect your physical card from. The two main locations in Łódź are: [1]

  • Biuro Obsługi Klienta (BOK): ul. Tramwajowa 6, Łódź
  • Punkt Obsługi Klienta (POK): pl. Niepodległości, Łódź [1]

Step 3: Wait for Processing

  • Processing Time: It takes up to 5 business days for your card to be verified and printed.
  • Notification: If you applied online or provided an email address, you will receive a confirmation email stating exactly when your card is ready for collection. [1]

Step 4: Collect and Activate Your Card

  • Bring ID: Go to your chosen pickup office and present a valid photo ID (passport, national ID, or student ID).
  • Buy a Ticket: You cannot pick up the blank card by itself. You must purchase a season ticket (e.g., 30-day or 90-day ticket) at the counter, which the clerk will immediately encode onto your new card. [, 2]